FLSA STATUS: Exempt
REPORTS TO: Director of Workforce Development
DIRECT REPORTS: None
The Entrepreneur Program Manager develops and maintains AZYF entrepreneur support programs including mentorship, online resource center, and ongoing post-program support. The EPM will also focus on entrepreneur engagement by providing resources, support and connections for program participants at any stage in their relationship with AZYF. This role is a key member of the entrepreneurship Program Team with responsibilities ranging from product development and management, to key stakeholder relationships with mentors, alumni, and current participants, to resource partnership management and growth. The Entrepreneur Program Manager is responsible for establishing partnerships and relationships that support early-stage entrepreneur needs, creates resources to fulfill AZ Youthforce/BGCAZ mission, and serves as the main point of contact between mentors, program participants, partners, and AZYF.
- Encourages BGCAZ “Rules of Engagement” and incorporates into day to day interactions with staff
- Collaborates with the Director to establish and implement a strategic framework to promote the program
- Maintains high-level expertise and remains current on latest research and trends in the areas of youth development, and entrepreneurship
- Supports relationships with multi-Branch core program partners, volunteers and mentors. Ensures all deliverables aligned to a partnership of work, ensuring timely and quality delivery of project goals and objectives
- Provides processes to enhance core program planning, data tracking/measurement and continuous quality improvement
- Provides mentorship to a caseload of 6-10 teens per year and keeping files up to date with proper documentation
- Ensures all programmatic deliverables are of the highest quality and completed on time
- Maintains and establish new partnerships with business owners, mentors and higher education entities
- Manage and develop support programs and products for entrepreneurs including the alumni program, mentor program, online resource center, monthly subscription service, and digital resources and tools tailored to entrepreneur needs
- Use knowledge gained through entrepreneur and mentor engagement to inform product development and identify new product opportunities
- Develop and curate peer-to-peer support opportunities
- Communicate and collaborate with various BGC departments to publicize program specific events and provide reporting
- Visits Clubs and Sites regularly to engage staff and teens to maintain them informed of opportunities
EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION
- AA Degree or 3 years’ experience in the field
KNOWLEDGE, ABILITY and SKILLS
- Experience establishing and managing resource partner arrangements and relationships
- Passionate about supporting individuals from diverse backgrounds, particularly those who have been traditionally underrepresented in entrepreneurship
- Self-starter who enjoys autonomy, agency within their role, and responsibility that directly ties to key organizational outcomes and goals
- Ability to maintain and cultivate excellent community relationships and possess excellent communication and customer service skills
- Experience performing at a high level in a remote work environment leveraging skills including time management, online team communication and project management tools, and ability to reach outcomes without supervision
- Ability to interact effectively and communicate (in writing and orally) with a variety of members, local businesses, neighborhood groups, agencies, schools and volunteers.
- Must have the ability to effectively communicate with and maintain productive and effective working relationships with organization staff and management in accomplishing goals and objectives
- Ability to represent and make presentations to local partner agencies, service, business, and community groups
- Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel
WORKING CONDITIONS and DRIVING
- Travel between BGCAZ Branches, schools and community sites is required. Must meet the insurance standards of BGC.
- Work is performed in office setting, the community as well as remotely
- Evening or weekend hours required on an as needed basis
EXPECTATION of EXCELLENCE
Boys & Girls Clubs of the Valley supports a culture of excellence in all we do and all employees are expected to reflect these values in their daily responsibilities. To be sure we meet our obligations for high performance in all areas, we organize our goals and efforts under these five Pillars of Excellence:
Every decision and action is driven to serve our youth and teens.
We thrive on collaboration and believe we can achieve greatness together.
We lead with integrity and own our actions, decisions and commitments.
We are creative problem solvers always looking to learn and improve.
We strive for energizing integration of work and home and support a healthy lifestyle to model for our Club Kids