FLSA STATUS: Exempt | REPORTS TO: Branch Director |
DIVISION: Operations | DIRECT REPORTS: Youth Development Specialist (Teen) |
JOB SUMMARY |
The Full-Time Life & Workforce Readiness Manager is responsible for developing programs, activities, and services that prepare youth and teens for success by creating a safe and positive Club environment that facilitates achievement and results in designated outcomes. Responsibilities include: Club operations, program management, supervision of members, recruitment, maintaining community partnerships, facilitating life & workforce readiness programming in collaboration with AZ Youthforce, supporting outreach efforts in schools, and supervision of any part-time Youth Development Specialists that are tied specifically to teen programming. |
JOB RESPONSBILITIES |
- Ensures the safety and security of staff, members, volunteers, facility, and Club assets
- Supports annual recruitment, member retention, and attendance goals
- Supports collaborative relationships with community partners, Middle Schools and High Schools
- Opens and closes the Club; provide direct supervision during operating hours
- Leads and implements planning, development, and evaluation of Club programs and services to ensure they meet priority outcomes and member needs
- Promotes and stimulates members interest and participation in Club-wide programs, including support for Middle and High School programming that creates a pathway for teen program involvement
- Tracks teen attendance and participation data
- Maintains productive and effective working relationships with parents, organization staff and management in accomplishing goals and objectives
- Fosters supportive and healthy interactions for members and develops a Club culture that includes physical and emotional safety, respect, inclusion, and free of bullying
- In collaboration with AZ Youthforce, facilitates Life & Workforce Readiness programming with attending Club Members, students at partnering schools, and youth workers
- Interviews and trains youth workers on program expectations, safety guidelines, and youth engagement techniques
- Supervises, mentors, and provides guidance to youth workers to ensure a safe and positive environment for children
- Conduct check-ins with youth workers to assess their performance, address concerns, and offer professional development
- Facilitates career and job fairs
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EDUCATION and/or EXPERIENCE, LICENSURE and CERTIFICATION |
- Must be at least 21 years of age
- Must possess a high school diploma or equivalency certificate and 6 youth development or related experience
- Must obtain/maintain a current CPR & First Aid certification (within first 90 days of employment)
- Must have and maintain a valid Arizona driver's license
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KNOWLEDGE, ABILITY and SKILLS |
- Working knowledge of federal and state laws and company policies and procedures
- Ability to oversee the physical property and assets of the Club
- Knowledge of vehicles to ensure that they are always operating safely
- Knowledge of Youth Development service delivery
- Ability to maintain and cultivate excellent member/family and community relationships and possess excellent customer service skills
- Ability to interact effectively and communicate (in writing and orally) with a variety of members, local government entities, neighborhood groups, agencies, schools, volunteers, and teens
- Ability to represent and make presentations to schools, and local partner agencies as needed
- Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel
- Familiarity with principles and practices of supervision
- Ability to communicate with parents, maintain confidentiality and engage in respectful interactions
- Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy
- Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operations
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