Job Description


FLSA STATUS: Non-Exempt 

REPORTS TO: Branch Director

 LOCATION: Phoenix, Arizona



The Branch Administrative Coordinator is responsible for coordinating the front desk receptionist and administrative duties for the branch. Responsibilities include: greeting members and visitors, compiling and tracking information for reports, entering data into club database system and supporting the Food program.



  • Receives and processes membership applications and session enrollments
  • Supports the administration of the Food program
  • Manages member attendance records
  • Manages front desk reception area
  • Manages receipt of all membership payments



  • Must possess a high school diploma or equivalency certificate and 6 months of work related Customer Service experience 
  • Must obtain/maintain a current CPR, First Aid, and Food Handler’s Certification (within first 90 days of employment)
  • Must have and maintain a valid Arizona driver’s license



  • Working knowledge of federal and state laws and company policies and procedures
  • Ability to participates in investigations 
  • Ability to support the physical property and assets of the Club
  • Ability to maintain and cultivate excellent member/family and community relationships and possess excellent customer service skills
  • Ability to interact effectively and communicate (in writing and orally) with a variety of youth, staff, volunteers, families, and community members. 
  • Proficient skills in the use of Microsoft Office software, including Outlook, Word, and Excel
  • Ability to articulate for giving, serve as an ambassador, engage in relationship building and promote philanthropy
  • Ability to support the efficiency of Volunteers and future workforce needs to support volunteer program operation



  • Travel between Boys & Girls Club of the Valley sites and schools and various field trip sites as well as in the community is required. Must meet the insurance standards of Boys & Girls Club of the Valley
  • Work is primarily performed in the Club and local community
  • Hours are based on school calendar – evening hours are required during the school year; hours will vary during summer and school breaks; occasional weekend hours are required


Application Instructions

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